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Support and contact

How can we help?

A question, an issue, an idea: write to us, we answer every message.

Write to us

One address for everything: questions, technical issues, billing, refunds, partnerships. A human replies.

contact@kreatoai.com

Send an email

Reply within 24 hours. Write whenever you like, whatever your time zone.

Write from the email address of your Kreatoai account, or include it in your message: that way we find your workspace right away.

FAQ

How do I connect my social media accounts?

From your dashboard, open Connected accounts and connect your Facebook, Instagram, TikTok, LinkedIn, YouTube, Bluesky or Google Business accounts through each network’s official sign-in.

Is AI-generated content free to use?

You remain the owner of the content created with Kreatoai. It is up to you to check that what you publish respects the rights of others.

Can I cancel my subscription at any time?

Yes, from the Subscription page of your dashboard. Your subscription stays active until the end of the period you already paid for.

How does post scheduling work?

Create your content, choose the publishing date and time, and Kreatoai publishes automatically on the platforms you selected.

Is my data secure?

Yes. Your data is encrypted in transit and at rest, access tokens to your social accounts are encrypted with AES-256, and our services are hosted on certified infrastructure.